This policy and guidelines serves to inform how we handle personal data. The policy is designed to uphold the rights and privacy required by us as a company and is based on the GDPR regulation (General Data Protection Regulation). This policy covers Aqua Robur Technologies AB. We reserve the right to update this policy regularly. The current and latest version will always be published on our website.
We process personal data when we have a legitimate interest or another legal basis to do so. This is necessary for us to conduct our business and fulfill our obligations under the law and agreements with customers, suppliers, and other parties. We process personal data to maintain business relationships, ensure warranties, provide good service, follow-up, information, marketing, and customer analysis. We store contact information for newsletters and other similar communications in accordance with the recipient's approval.
We never process more personal data than necessary, and we always strive to use the least sensitive information. As the company conducts business with other companies, B2B, we have a very limited need for personal data concerning customers and suppliers. Sensitive personal data such as race, ethnic origin, political opinions, sexual orientation, religious or philosophical beliefs are never stored. Contact and personal information for individuals at our suppliers is minimal, but the information that exists is primarily used to communicate purchases, price inquiries, and technical matters.
Examples of the personal data we process and store include: name, address, email address, phone number, function/title, contract-related correspondence. When a company operates as a sole proprietorship, we also process personal identification numbers. Everyone has the right to object to us using their personal data for direct marketing. When we collect personal data regularly, we provide information about this and how to unsubscribe. Photos of individuals, for example, in marketing materials, social media, or on the website, are only published when agreed upon and approved by the individuals involved. We do not store personal data for longer than necessary based on legal requirements and/or legitimate interest. Deletion occurs when Aqua Robur Technologies AB becomes aware that the data is no longer relevant for the purpose or upon a direct request from the contacts.
We store personal data in the business system, CRM system, telephone exchange, on computers and servers, as well as in physical folders. Through the matrices and mapping we have done, we believe we have good control and can therefore show what information we have and where it is stored. This mapping will form the basis for the data subject's rights when requesting extracts from our records or the right to be forgotten.
When we collect or obtain personal data in a manner other than through a direct business relationship, we will inform why and for what purposes they will be used. For instance, we may receive information in the following ways:
Information that individuals provide to us directly
Data recorded through visits to our websites
Data recorded when requesting information from our employees
Data provided through registration for our courses or seminars
Data provided through registration for newsletters
We do not to disclose personal data to a third party unless consent is given or if it is necessary to fulfill our obligations under a contract or the law. Aqua Robur may, for example, disclose your personal data to third parties such as shippers of our products. In cases where the company uses data processors, i.e., a third party, we establish confidentiality agreements and ensure that personal data is processed in a satisfactory manner.
You can unsubscribe from newsletters or similar information mailings at any time. You can do this according to the information in the mailing or at any time via email to email@example.com. You have the right to revoke any given consent for the processing of personal data at any time. If your personal data is processed in violation of the Personal Data Act, you have the right to request that the data be corrected, blocked, or deleted. Once a year, you have the right to be informed about which personal data is processed about you, regardless of how it was collected. If you want such information, you should submit a written request to us. According to the Personal Data Act, the request should be sent in signed by you by mail and cannot be sent via email.
Aqua Robur Technologies AB
412 85 Gothenburg
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